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FAQ

Frequently Asked questions. And the answers.

Actionbound App

Curious about the Actionbound App? Shoot us a line at support@actionbound.com

What do I need to play a Bound?
Do I need an internet connection to play a Bound?
Can I play a Bound on my PC, laptop, or Windows tablet?
What permissions does the Actionbound app need?
Why do some Android devices not show the orientation arrow?

Costs & Licenses

Curious about the costs and licenses of Actionbound? Shoot us a line at sales@actionbound.com

Does Actionbound cost money?
What licenses are available?
Can I test Actionbound free of charge?
Can I change my private account to a licensed acccount?
Where can I see the status of my license or the number of Bound players?
Can packages be overdrawn?
What is a Bound player?
Can we use your logo?

Bound and Bound creation

Curious about Bound and Bound Creation? Shoot us a line at support@actionbound.com

Can more than one person work on a Bound?
What is the difference between a public Bound and a secret Bound?
How can I transfer my Bounds to another account? How can I share my Bounds with another account?
Does the start QR-code change when I edit the Bound?
Can I still edit my Bound after it is published?
Are changes automatically uploaded to Bounds currently being played?
Why does an old version of the Bound start?

Results

Curious about Bound results? Shoot us a line at support@actionbound.com

Can the results be seen publicly?
How do I undo the publication of my results?
How can I delete my results?
How do we receive the results if we did not create the Bound?

Account and Profile

Curious about account and profile? Shoot us a line at support@actionbound.com

I forgot my password. How do I get a new one?
Where can I change my user name or my email address?
How can I delete my account?

GDPR and data protection

Curious about our GDPR and data protection? Shoot us a line at Datenschutz@actionbound.com

Is Actionbound GDPR compliant?
Where are the servers located and how are the hosts certified?
Are personal data retained? What data must the user provide?
Are personal data analysed?
The Terms and Conditions say that you will process my data. What does that mean, exactly?
Will you use my data for advertising?
Will data be passed on to third parties?
How long are data retained? When are data deleted?
Why is the use of the app from the age of 18 and consent to data storage from the age of 16?
Do I need a contract for processing order data?

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